Shipping policy
Shipping Policy
At Kora Barefoot we work to ensure your order arrives safely and as quickly as possible. Below you will find our shipping terms and conditions:
Order processing
· Orders are processed within 1 to 3 business days of payment confirmation.
· Orders placed on weekends or public holidays will be processed on the next business day.
Delivery times
· The estimated delivery time is 7 to 15 business days, depending on the destination and the courier.
· Delivery times are approximate and may be affected by external factors such as customs, high demand or logistical issues.
Shipping costs
· Shipping costs are calculated automatically during checkout and are displayed before the order is completed.
· During special promotions, shipping may be free of charge, which will be clearly indicated on the website.
Order tracking
· Once your order has been dispatched, you will receive an email with a tracking number so you can check the status of your shipment at any time.
Customs and taxes
· For international shipments, the customer is responsible for any applicable customs duties, tariffs or taxes in the destination country.
Delivery issues
· Kora Barefoot is not responsible for delays caused by the courier or circumstances beyond our control.
· In the event of any issue, we recommend contacting us so we can help you manage the situation.
Incorrect address
· It is the customer's responsibility to provide a correct and complete shipping address.
· Kora Barefoot is not responsible for undelivered orders due to errors in the address provided.
Contact
For any enquiries related to the shipping of your order, you can reach us at:
📧 Email: korabarefoot@gmail.com